Kepply vs ChatGPT dots: which one does your business need?
The short answer
The dot included in ChatGPT Pro and Business Premium works for you. A Kepply digital employee works for your business and the customers who contact it. If you want help with your own research, drafts and analysis, and you already pay for ChatGPT Pro or Business Premium, a dot is a good fit. If you want calls answered, inquiries handled and front-desk work covered without building it yourself, that is what Kepply does.
At a glance
| Question | Dot | Kepply |
|---|---|---|
| Who it serves | You, the account owner. OpenAI’s organization-level ‘specialist dots’ are in focused enterprise pilots. | Your business and your customers. |
| Who sets it up | You connect apps and set its rules. | Our team sets it up and trains it on your workflow, and you approve the result. |
| How people reach it | You message or call it in ChatGPT, Slack or Teams. Texting is “coming soon”. | Kepply receptionist: your customers call your business line. |
| Hours | “can work towards your goals 24/7” | Kepply receptionist: works 24/7. |
| Price | First one included in Pro or Business Premium, and usage terms after the first month are not yet published. | Flat $297 to $1,997 a month, plus $99 one-time setup on monthly plans, no per-minute or per-call charges. |
| Who manages it day to day | You. OpenAI says to “always review consequential work”. | Our team manages and maintains it. |
When a dot is the better choice. You are a solo professional or a team lead whose bottleneck is your own work: research, drafts, analysis, code. You already have Pro or Business Premium, and you are comfortable connecting apps and setting rules.
When Kepply is the better choice. Your bottleneck is the work your customers see: calls after hours, new inquiries, front-desk admin. You want it running without building it yourself, at one flat monthly price.
Using both. For front-desk work, they don’t compete for the same job. A dot can help you plan your week while your Kepply receptionist handles calls to your business line.
See pricingInformation about ChatGPT dots is from OpenAI’s announcement of September 29, 2026, last checked October 10, 2026, and may have changed. ChatGPT is a trademark of OpenAI. Kepply is not affiliated with or endorsed by OpenAI.