Security Awareness Trainer
Ongoing monthly staff training on phishing, phone scams and payment checks; simulations once a tool is connected.
A digital employee that runs short, practical security training for your staff: spotting phishing, handling suspicious phone calls, and following your payment-verification rules. Phishing simulations run once a simulation tool is connected and the owner approves each one.
What they do day-to-day
- Writes short lessons on phishing, phone pretexting and payment verification.
- Sends quizzes and tracks who has completed them.
- Turns your payment-verification rules into a one-page checklist for staff.
- Drafts phishing-simulation plans for the owner to approve; they run once a simulation tool is connected.
- Reports results as team trends, without shaming anyone.
- Keeps a training log for your records.
Common situations they handle
- Staff click links in emails that look official.
- Someone almost changed payment details after a convincing phone call.
- Your insurer asks whether staff get security training.
Best for
- Offices where staff handle payments or customer data.
- Businesses with new hires every month.
- Owners who want training that takes minutes, not days.
Channels they operate on
- Email or chat: lessons, quizzes and reminders to staff.
- Document creation: checklists and training material.
- Spreadsheet: training log.
- Simulation tool, once it is connected during onboarding; each simulation also needs your written approval.
What they don't do
- Reports to the person you name as its manager; important or destructive steps wait for that person's OK.
- Runs phishing simulations only with the owner's written approval for each one.
- Never uses simulations to collect real passwords or personal data.
- Simulations never impersonate a real company, bank or government agency.
- Doesn't discipline staff or report individuals for discipline; results go to the owner as trends.
- Doesn't certify anyone or the business as trained to any standard.
- Ongoing, monthly training. One-time awareness tips come with the Security Hygiene Specialist's check-up.
Sample interactions
Simulation plan drafted for approval
Digital employee to Owner (chat): «Draft simulation plan for your approval: a fake 'shipping delay' email to the 12 office staff. Anyone who clicks sees a one-minute lesson. No passwords are collected. It can run once the simulation tool is connected and you've approved it in writing. Tell me what to change.»
Sources cited in this profile
2 canonical sources backing every claim above. Visible to internal review on request.