Placement proposal — Auto repair shops
Your writer stays at the counter. Callers still get a bay time.
Kepply's digital employees answer service calls, note the vehicle and the symptom in the caller's own words, book drop-offs, and handle repair-status questions. From $297 a month.
Diagnosis, estimates and repair approvals stay with your service team. Your shop management system remains the system of record.
Positions proposed
Duties
- Calls answered, with the vehicle and the symptom taken in the caller's own words and drop-offs booked
- Bay and loaner schedule kept, with confirmation drafts for each customer
- Repair-status questions answered from your shop system, with estimate questions passed to your service advisor
- Declined-work and service-due lists, with follow-up drafts for your shop
- Review request and reply drafts for your team
At a glance
We aim to have your digital employee live within 48 hours of your completed setup form, once everything required for your role and location is in place. For a Receptionist, live means answering your calls.
While your office sleeps
- 8:10 pmAfter-hours drop-off requests logged with each caller's own description of the problem
- 11:20 pmDeclined-work list built from today's repair orders, with follow-up drafts ready
- 6:30 amToday's bays and loaners lined up for the morning drop-offs
Powered by AI, supervised by humans — your Kepply employee identifies itself as an automated assistant on every call and whenever asked.
Be our first auto repair shop success story — we’re onboarding early-access clients now.