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    Placement proposal — HOA management

    After-hours homeowner calls, turned into tickets by morning.

    Kepply's digital employees answer homeowner calls from the FAQ your manager approves, turn requests into work orders, assemble board packets, and track vendor COIs. From $297 a month.

    Collecting assessments, producing records, noticing meetings and ruling on violations stay with your managers and board. Your management software remains the system of record.

    Duties

    • Answers homeowner calls from the governing-document FAQ your manager signs off on
    • Logs after-hours homeowner calls as tickets with the right vendor named by morning
    • Drafts common-area work orders within the spend limit you set
    • Drafts board packets and meeting minutes for your manager's review
    • Tracks vendor COI expiration dates and flags the ones about to lapse

    At a glance

    Start48-hour target
    RetainerFrom $297 per month
    CommitmentMonth to month — cancel anytime · After a free month: annual plan

    We aim to have your digital employee live within 48 hours of your completed setup form, once everything required for your role and location is in place. For a Receptionist, live means answering your calls.

    While your office sleeps

    Kepply · operationsOn duty
    • 9:40 pmHomeowner call about a broken pool gate logged, with the pool vendor named on the ticket
    • 1:15 amWork-order draft for a common-area light outage ready for the manager's OK
    • 6:30 amVendor COIs expiring this month flagged on the tracker

    Powered by AI, supervised by humans — your Kepply employee identifies itself as an automated assistant on every call and whenever asked.

    Be our first community association manager success story — we’re onboarding early-access clients now.