Placement proposal — HOA management
After-hours homeowner calls, turned into tickets by morning.
Kepply's digital employees answer homeowner calls from the FAQ your manager approves, turn requests into work orders, assemble board packets, and track vendor COIs. From $297 a month.
Collecting assessments, producing records, noticing meetings and ruling on violations stay with your managers and board. Your management software remains the system of record.
Positions proposed
Duties
- Answers homeowner calls from the governing-document FAQ your manager signs off on
- Logs after-hours homeowner calls as tickets with the right vendor named by morning
- Drafts common-area work orders within the spend limit you set
- Drafts board packets and meeting minutes for your manager's review
- Tracks vendor COI expiration dates and flags the ones about to lapse
At a glance
We aim to have your digital employee live within 48 hours of your completed setup form, once everything required for your role and location is in place. For a Receptionist, live means answering your calls.
While your office sleeps
- 9:40 pmHomeowner call about a broken pool gate logged, with the pool vendor named on the ticket
- 1:15 amWork-order draft for a common-area light outage ready for the manager's OK
- 6:30 amVendor COIs expiring this month flagged on the tracker
Powered by AI, supervised by humans — your Kepply employee identifies itself as an automated assistant on every call and whenever asked.
Be our first community association manager success story — we’re onboarding early-access clients now.
