Placement proposal — Fitness studios & gyms
Class is on. The front desk is still covered.
Kepply's digital employees answer calls, book trial classes, handle member questions, and pass cancellation requests to your team as they come in. From $297 a month.
Contract terms, refunds and health or training advice stay with your team. Your membership system remains the system of record.
Positions proposed
Duties
- Inbound calls answered and trial classes booked
- Class and intro session schedules kept, with waitlists in order
- Member questions handled, and every cancellation request logged and passed on unchanged the moment it comes in
- At-risk and lapsed member lists, with win-back drafts for your team
- Review request drafts ready for your team
At a glance
We aim to have your digital employee live within 48 hours of your completed setup form, once everything required for your role and location is in place. For a Receptionist, live means answering your calls.
While your office sleeps
- 8:35 pmEvening trial-class inquiries answered and booked into Saturday sessions
- 10:15 pmTonight's cancellation requests logged and passed to the manager unchanged
- 5:50 amWaitlists for the early classes updated before the first session
Powered by AI, supervised by humans — your Kepply employee identifies itself as an automated assistant on every call and whenever asked.
Be our first fitness studio success story — we’re onboarding early-access clients now.