Placement proposal — Law Firms
35% of calls to law firms go unanswered. Yours shouldn’t be one of them.
Kepply’s digital receptionist answers 24/7, qualifies intake, and books consultations into your calendar. From $297 a month. Live within 48 hours.
Exhibit — the numbers
35%
of calls to law firms go unanswered
Law Leaders survey, 2025
Positions proposed
- Receptionist / Front Desk (L1)
- Scheduling Coordinator (L1)
- Legal Research Specialist (L4)
Duties
- Answer every inbound call — business hours, nights, weekends
- Qualify new-client intake and gather conflict-check details
- Book consultations directly into attorney calendars
- Route urgent matters to your on-call contact; log messages for the rest
- Send confirmations and reminders so consultations actually happen
- Keep a complete call log with caller details and outcomes
Terms
Kepply
Authorized signature
Exhibit — what missed calls cost
Your missed-call arithmetic
You may be losing about
$82,500 / month
A Kepply receptionist answers every one of those calls — from $297 a month.
Estimate. Assumes 30% of answered calls become booked business, over 22 working days a month.
While your office sleeps
- 8:40 pmNew client intake completed, conflict-check details gathered
- 12:20 amTomorrow’s appointments confirmed across attorney calendars
- 5:55 amCase background summary ready for the morning review
Powered by AI, supervised by humans — your Kepply employee always identifies itself as an assistant.
Questions law firms ask before signing
Is this AI?
Yes — your digital receptionist is powered by AI and supervised by Kepply’s human team. It always identifies itself as an assistant, and a named manager reviews its work.
Can it give legal advice?
No. It handles intake only — gathering caller details, qualifying the matter, and booking the consultation. Anything that approaches legal advice is routed to your attorneys.
Will callers know they’re not talking to a person?
Yes. The receptionist identifies itself as your firm’s assistant at the start of every call. What callers care about is reaching someone at 11 pm who can actually book them — not a voicemail box.
How fast can we go live?
First placement is within 48 hours of signing. Before it takes a call, your receptionist is trained on your practice areas, intake questions, and calendar rules.
Do we have to change our phone system?
No. Keep your number and your current system — forward calls to your Kepply receptionist after hours, on overflow, or full time.
What happens to calls it can’t handle?
It escalates. Urgent matters route to the person you designate; everything else becomes a logged message with a transcript waiting in your inbox the next morning.
What does it cost?
The receptionist is an L1 placement: $297 a month, month to month, cancel anytime. Ongoing management by our team is included; setup is a one-time $99 fee.
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