Placement proposal — Short-term rentals & hotels
Last night's guest questions, drafted from your house manual.
Kepply's digital employees draft answers to guest messages from your house manual, keep turnovers on your cleaners' calendar, draft review replies, and answer the phone line for small hotels. From $297 a month.
Accepting or declining guests, rates, refunds and damage claims stay with your team. Your property management system remains the system of record.
Positions proposed
Duties
- Drafts replies to guest messages from your house manual and escalates refunds and policy exceptions to you
- Keeps the cleaner and turnover calendar matched to check-ins and check-outs
- Drafts review replies and flags bad reviews as they come in
- Drafts owner statements for co-hosts and managers
- Answers the hotel phone line, takes stay dates, and gives callers your booking-engine link
At a glance
We aim to have your digital employee live within 48 hours of your completed setup form, once everything required for your role and location is in place. For a Receptionist, live means answering your calls.
While your office sleeps
- 10:20 pmReply drafted from the house manual for a guest asking about parking
- 1:35 amTomorrow's turnovers placed on the cleaner's calendar
- 6:10 amOvernight review replies drafted, with a low rating flagged for you
Powered by AI, supervised by humans — your Kepply employee identifies itself as an automated assistant on every call and whenever asked.
Be our first short-term rental manager success story — we’re onboarding early-access clients now.